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A collection of enhancements has been introduced across Services (v2) to improve booking flexibility, payment options, scheduling, and the overall customer experience. Explore the latest updates below:

💳 𝗣𝗮𝘆𝗺𝗲𝗻𝘁 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗺𝗲𝗻𝘁𝘀
• Customers can now choose between paying a deposit or the full amount during checkout.
• Smarter deposit calculations automatically reflect discounts, taxes, and add-ons.
• Improved flexibility with better support for Buy Now, Pay Later (BNPL) payment options.

🤖 𝗕𝗼𝗼𝗸𝗶𝗻𝗴 & 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 𝗔𝗜 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁𝘀
• Clearer pricing summaries and more accurate service totals.
• Improved booking flow for multi-service scheduling and staff selection.
• Enhanced AI responses and more reliable service knowledge.

🔍 𝗙𝗹𝗲𝘅𝗶𝗯𝗹𝗲 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿𝘆
• Customers can browse additional services beyond their original booking link.
• Greater flexibility for cross-selling and multi-service bookings.
• Businesses can control how much customers can explore during booking.

📅 𝗕𝗼𝗼𝗸𝗶𝗻𝗴 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗺𝗲𝗻𝘁𝘀
• Simpler booking flow with smarter location and staff handling.
• Dynamic appointment titles for improved organization.
• Clearer payment visibility and streamlined booking pages.

⚙️ 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗦𝗲𝘁𝘂𝗽 & 𝗖𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻
• More control over payment visibility and displayed pricing.
• Faster service setup with auto-generated URL slugs.
• Support for both 12-hour and 24-hour time formats.

📝 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗙𝗼𝗿𝗺𝘀 & 𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝗨𝗽𝗱𝗮𝘁𝗲𝘀
• Assign service-specific forms for more personalized bookings.
• Improved availability calculations for multi-service appointments.
• More bookable time slots with greater scheduling flexibility.

🚀 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 (𝘃𝟮) 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝗘𝘅𝗽𝗮𝗻𝘀𝗶𝗼𝗻
• Services (v2) is now available for all users.
• Powerful tools for multi-service bookings, pricing, locations, and automation.
• Designed to help businesses streamline scheduling and enhance customer experiences.

These enhancements continue to refine the Services (v2) experience by making booking management more flexible, efficient, and customer-friendly while giving businesses greater control over how services are delivered.

A series of updates and interface enhancements have been introduced across the platform to 𝗶𝗺𝗽𝗿𝗼𝘃𝗲 𝘂𝘀𝗮𝗯𝗶𝗹𝗶𝘁𝘆, 𝘀𝘁𝗿𝗲𝗮𝗺𝗹𝗶𝗻𝗲 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀, and optimize the 𝗼𝘃𝗲𝗿𝗮𝗹𝗹 𝘂𝘀𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲. Explore the latest improvements below:

𝗔𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 𝗥𝗲𝘃𝗮𝗺𝗽
• Fully redesigned UI for campaign creation, tracking, and optimization
• Improved campaign insights with better visibility and performance previews
• Faster navigation and reduced setup friction across the platform

𝗥𝗲𝘃𝗮𝗺𝗽𝗲𝗱 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗣𝗮𝗴𝗲
• Cleaner card-based layout with faster page performance
• Improved search, error handling, and account management experience
• More scalable and consistent integration workflows

𝗨𝗥𝗟 𝗥𝗲𝗱𝗶𝗿𝗲𝗰𝘁 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁𝘀
• Simplified redirect setup with guided configuration flow
• Support for full domain redirects to external destinations
• Live previews and smarter validations to reduce setup errors

𝗠𝗼𝗯𝗶𝗹𝗲 𝗘-𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗺𝗲𝗻𝘁𝘀
• Improved mobile sorting and filtering experience for shoppers
• Better product visibility with dynamic product count updates
• Enhanced customization options for mobile storefronts

𝗠𝗮𝗿𝗸𝗲𝘁𝗽𝗹𝗮𝗰𝗲 𝗔𝗽𝗽𝘀 𝗶𝗻 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝗕𝘂𝗶𝗹𝗱𝗲𝗿
• Discover and install marketplace apps directly inside workflows
• Easier app browsing with categories and global search
• Faster access to workflow actions and integrations

𝗖𝗮𝗹𝗲𝗻𝗱𝗮𝗿 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗨𝗽𝗱𝗮𝘁𝗲𝘀
• Streamlined calendar and integration setup process
• Improved syncing validations and user guidance
• Better visibility during synchronization and connection updates

𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻𝘀 & 𝗠𝗲𝘀𝘀𝗮𝗴𝗶𝗻𝗴 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁𝘀
• Added PPTX attachment support and expanded messaging capabilities
• Improved SMS cost estimation and segment calculation accuracy
• Enhanced attachment retrieval reliability for incoming messages

𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝗡𝗮𝘃𝗶𝗴𝗮𝘁𝗶𝗼𝗻 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗺𝗲𝗻𝘁
• Improved “Go To” action guidance for easier workflow navigation
• Clearer prompts during workflow configuration
• Simpler and more intuitive workflow building experience

Overall, these enhancements reinforce a more 𝘀𝗲𝗮𝗺𝗹𝗲𝘀𝘀, 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝘁, and 𝘂𝘀𝗲𝗿-𝗳𝗿𝗶𝗲𝗻𝗱𝗹𝘆 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺 experience by reducing friction and simplifying day-to-day workflows.

Multiple platform improvements are now live, designed to make 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻, 𝗔𝗜 𝘁𝗼𝗼𝗹𝘀, and 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀 more efficient and intuitive. Here are the latest updates:

𝗔𝗜 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 (𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗺𝗲𝗻𝘁𝘀)
• Improved accuracy and relevance of AI responses
• Better handling of previously unanswered or incomplete queries
• Continuously improving system for smarter long-term performance

𝗔𝗜 𝗔𝗴𝗲𝗻𝘁 𝗶𝗻 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀
• Fully autonomous workflow decision-making with CRM awareness
• Natural language instructions with enhanced prompt optimization
• Pre-built templates for faster automation setup (lead follow-ups, nurturing, enrichment, etc.)

𝗠𝗶𝘀𝘁𝗿𝗮𝗹 𝗔𝗜 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗶𝗻 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀
• AI actions now support chat, embeddings, and image analysis
• Enables multilingual replies, semantic search, and document extraction
• Easy API-based setup with reusable workflow variables

𝗔𝗜 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝗕𝘂𝗶𝗹𝗱𝗲𝗿 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗺𝗲𝗻𝘁𝘀
• Build entire workflows using natural language prompts
• Edit and refine workflows conversationally or by selection
• New chat mode and improved interface for faster creation

𝗔𝗜 𝗔𝗰𝗰𝗲𝘀𝘀 & 𝗨𝘀𝗮𝗴𝗲 𝗨𝗽𝗱𝗮𝘁𝗲𝘀
• AI features in workflows are now free with fair usage limits
• No more AI credit restrictions across automation tools
• Faster experimentation and broader AI usage across workflows

These improvements are part of our continued effort to 𝘀𝗶𝗺𝗽𝗹𝗶𝗳𝘆 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗯𝘂𝗶𝗹𝗱𝗶𝗻𝗴, 𝘀𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝗲𝗻 𝗔𝗜 𝗰𝗮𝗽𝗮𝗯𝗶𝗹𝗶𝘁𝗶𝗲s, and deliver a 𝘀𝗺𝗼𝗼𝘁𝗵𝗲𝗿 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄 experience.

We’ve made several improvements to simplify 𝗔𝟮𝗣 𝗰𝗮𝗺𝗽𝗮𝗶𝗴𝗻 setup, 𝗿𝗲𝗱𝘂𝗰𝗲 𝗲𝗿𝗿𝗼𝗿𝘀, and enhance your 𝗼𝘃𝗲𝗿𝗮𝗹𝗹 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄. Here are the latest updates:

𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗱 𝗥𝗲𝗷𝗲𝗰𝘁𝗶𝗼𝗻 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸
• Clearer reasons for campaign rejection
• Actionable fixes provided instantly
• Faster and more confident resubmissions

𝗣𝗿𝗲-𝗕𝘂𝗶𝗹𝘁 𝗖𝗮𝗺𝗽𝗮𝗶𝗴𝗻 𝗥𝗲𝗴𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻
• Guided setup with built-in compliance
• Reduced errors and rejection risks
• Faster and simpler campaign creation

𝗠𝘂𝗹𝘁𝗶 𝗕𝗿𝗮𝗻𝗱 & 𝗖𝗮𝗺𝗽𝗮𝗶𝗴𝗻 𝗦𝘂𝗽𝗽𝗼𝗿𝘁
• Manage multiple brands in one place
• Create and organize multiple campaigns
• Better flexibility and scalability

𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗱 𝗦𝗰𝗵𝗲𝗱𝘂𝗹𝗶𝗻𝗴 𝗩𝗮𝗹𝗶𝗱𝗮𝘁𝗶𝗼𝗻
• Prevents invalid time settings
• Real-time error prompts
• More reliable campaign scheduling

𝗔𝘂𝘁𝗼-𝗦𝘂𝗯𝗺𝗶𝘀𝘀𝗶𝗼𝗻 𝗔𝗳𝘁𝗲𝗿 𝗔𝗽𝗽𝗿𝗼𝘃𝗮𝗹
• Campaigns submit automatically after approval
• Removes manual steps
• Speeds up overall campaign launch

These updates are designed to help you work 𝗳𝗮𝘀𝘁𝗲𝗿 with 𝗳𝗲𝘄𝗲𝗿 𝗶𝘀𝘀𝘂𝗲𝘀 along the way. More improvements are on the way as we continue to enhance your experience.

We’ve improved our Square payment integration by allowing users to select a specific location when connecting a sub-account. All available locations are now visible in the AgencyCRM Integrations page, and existing users can reconnect their account to choose the correct one. A default location is auto-assigned upon connection but can be changed anytime, helping improve sales tracking and reporting by location.

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